FOOD SERVER

Description

JOB SUMMARY:

• Taking and delivering orders: Servers must accurately take orders and ensure they are delivered promptly.
• Knowledge of the menu and beverages: They should have a deep knowledge of the restaurant's menu and beverages to upsell items and inform guests about specials.
• Guest relations: Servers must maintain excellent guest relations and communicate effectively with guests, kitchen staff, and other staff members.
• Service standards: They must adhere to established service standards and maintain a clean and sanitary dining environment.
• Flexibility: Servers may be required to perform additional tasks as assigned by management and as necessary and work varying hours at times.
• Physical stamina: The role often requires standing, walking, and carrying trays for extended periods.
• Attention to detail: Servers must ensure the order is served correctly and the customer's needs are met.
• Customer service: They must provide excellent customer service to ensure guests leave the restaurant satisfied with their meal and overall dining experience.
  Servers in a casino restaurant must also be able to work independently and handle various responsibilities, including managing side duties and ensuring the restaurant's operational efficiency.

Requirements

GENERAL REQUIREMENTS:

• High school diploma or equivalent.  
• Must be 21 years of age.
• Two (2) years of food service experience.
• Must be able to read, write, speak and understand English.
• Must have strong interpersonal and communication skills. 
• Ability to handle a 27-inch oval food server’s tray, ranging in weight from 20 to 35 pounds.  
• Ability to move throughout the kitchen continuously during their shift.  
• Ability to push and/or pull 40 to 50 pounds on wheels. 
• Must be able to initiate and engage in conversation in a professional and friendly manner.  
• Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. 
• Ability to familiarize with wine and spirits menu, service, and knowledge.  
• Ability to follow directions.  

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Must be able to lift, bend, stoop, twist, kneel, crouch, push, and pull when necessary.  
• Must be able to handle more than one function at a time by being well-organized and attentive to details. 
• Must fully understand standards of position as management may direct. 

WORK ENVIRONMENT:

• Must be able to tolerate hot temperatures in the kitchen areas.
• Must be able to work inside and continuously maneuver in and around throughout the Steakhouse.  
• Must be able to work in a fast paced environment.