Locksmith

External Job Title

Overview

Function (Scope and Main Purpose of Job)

• Must hold Louisiana Locksmith License 

Responsible for the installation and maintenance of locks, keys and security systems throughout Live! Casino and Hotel. Duplicates keys, replaces and re-keys locks as necessary, and ensures that all security devices are in adequate working condition. May be required to complete an apprenticeship and/or formal training in area of specialty.  Typically reports to a manager. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision.

Responsibilities

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.

SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

• Install locks and closers in doors and disassemble electrical and mechanical locking devices
• Maintain locking systems including Zephyr Locks and Keeper Systems by repairing and replacing worn springs, tumblers and other parts
• Maintain records of company locks and keys
• Open locks by drilling if necessary
• Any other duties as assigned

Qualifications

Job Requirements (skills, knowledge, and abilities)

• Must hold Louisiana Locksmith License 
• Must be able to read, write and understand English
• Answer all calls promptly and maintain politeness, pay attention to the needs of guests and team members at all times.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment
• Ability to use all necessary tools and equipment to perform maintenance functions 

Educational Requirements

• High school diploma or GED equivalent is preferred
• One (1) – 3 years of experience preferred
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

• Must be able to push/ lift 50lbs or more
• Must be able to stand/ walk up to 7 ½ hours per shift
• Must be able to stoop, crouch, kneel and reach with hand and arms
• Must be able to ascend/ descend stairs for at least 4 hours per shift
• Require manual dexterity to operate all necessary equipment
• Exposed to hot and cold temperatures consistent with changing seasons up to 7 ½ hrs per shift

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.