US RFP Team Lead and Content Manager

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

The US RFP Team Lead and Content Manager will manage the US RFP Team as well as lead BBH’s RFP content management across the globe. They will be responsible for creating a rigorous approach to BBH’s content management as well as streamlining proposal automation.

RESPONSIBILITIES:

Team Leadership

o   Manage the US RFP Team

o   Mentor and train team members on content best practice

o   Engage with SMEs on a regular basis to build team relationships and review feedback, processes, and content

o   Identify strategies to improve RFP / RFI / DDQ quality and efficiency

o   Provide clear handoffs across regional teams to ensure smooth transitions and keep workflows moving when deadlines are tight.

RFP Content Management

o   Own content management at BBH, interfacing with over 200 subject matter experts (SMEs) and the RFP Team

o   Own the governance and processes around keeping all content up to date, adding new content, addressing knowledge gaps, and running a periodic timetable to get SMEs to sign off their content

o   Write and edit both standard and strategic content to ensure we are appropriately positioning BBH’s end-to-end service capabilities

o   Remove duplication and redundancy across the database and ensure all content is clean and ready to use

o   Collaborate with subject matter experts to improve readability and develop cohesive and consistent messaging

o   Review analytics across content to understand content that is most frequently used and where some content could be retired

o   Ensure that branding, styles, spelling, grammar and tone is consistent across all content

RFP and DDQ Support

o   Support allocation of DDQs and RFPs across the team

o   Analyze incoming RFPs, DDQs, and RFIs to determine products required, level of effort, necessary team involvement, and any company requirements

o   Lead DDQs and RFPs for the team

Technology platform support

o   Identify new features of the proposal automation tool to be applied to BBH’s RFP and Content process to enhance user experience and reduce production time

o   Provide training to SMEs on the use of BBH’s proposal automation tool

o   Support technology upgrades

o   Serve as a technical expert of the proposal automation tool within BBH, including inquiry management and documentation

Special Projects

o   Participate in ad-hoc projects, and other team/business initiatives such as proposal automation product upgrades, developing standard questionnaires

KNOWLEDGE, SKILLS & REQUIREMENTS:

·       BA Degree or Equivalent

·       Up to 5 Years Relevant Professional Work Experience             

Technical Capabilities (include linguistic competencies):

·       Highly proficient English speaker and writer

·       Great proofreading and copy-editing skills

·       Excellent collaboration and project management skills

·       Ability to work on multiple projects simultaneously

·       Ability to communicate key information quickly and effectively at the "headline" and detail level

·       Detail-oriented; comfortable following complex instructions and managing other people to deadlines

·       Proficient in Office suite of products

·       Knowledge of Qvidian or other Proposal Automation tools a plus but not essential

·       Association of Proposal Management Professionals (APMP) a plus but not essential

Salary Range

$80,000 - $120,000  base salary + annual target bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.