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Job Summary
SummaryAn essential, non-clinical member of the care team that provides services for patients with substance use disorder (SUD). The overall goal is to engage with patients, utilize harm reduction techniques to address any stage of readiness, provide resources, and help them address barriers as they work towards their goals.
Does this position require Patient Care? Yes
Essential Functions
-Consult and coordinate with healthcare team members to assess, plan, implement, and address barriers to patient care plans.
-Facilitate connections across systems of care, including the recovery community, community-based supports, the addiction treatment system, and the healthcare system.
-Engage with new patients to identify their needs and personal wellness goals.
-Be available to regularly engage with patients outside of scheduled medical appointments, including introducing them to recovery-oriented systems of care or meeting them in their community.
-Develop relationships with SUD-focused community groups/agencies and help patients access and navigate these resources.
-Attends and participates in care team meetings.
-Write brief, non-clinical notes in the patient's medical record.
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Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Recovery Coach [State Certification] - Generic - HR Only preferred Certified Recovery Support Worker [CRSW - New Hampshire] - New Hampshire Board of Licensing for Alcohol & Other Drug Use Professionals preferred
Experience
Sustained recovery experience 2-3 years required and Experience working with people with substance use disorders 1-2 years preferred
Knowledge, Skills and Abilities
- Ability to maintain effective working relationships with patients/families and staff, following principles of professional boundaries.
- Excellent problem-solving skills both one-on-one and in group situations.
- Proficient in the use of office equipment and the computer Microsoft Word and Excel.
- Strong attention to detail and ability to maintain written records and reports.
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Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
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Remote Type
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Work Location
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Scheduled Weekly Hours
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Employee Type
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Work Shift
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Pay Range
$20.84 - $29.79/Hourly
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Grade
4
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EEO Statement:
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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