Certified Application Counselor, Evenings M-F

POSITION SUMMARY:

Patient Financial Services, Certified Application Counselors provide application assistance to applicants and beneficiaries of Qualified Health Plans and insurance affordability programs including Masshealth and health insurance programs offered through the Health Insurance Exchange (HIX). The Certified Application Counselor interviews, assesses and screens patients for eligibility for qualified health plans. The Certified Application Counselor (CAC)is responsible for tracking and processing accurate, complete and timely applications with regards to BMC billing practices and procedures and consistent with the Certified Application Counselor Policy Requirements.

Position: Certified Application Counselor

Department: Financial Counseling

Schedule: Full Time, Evenings M-F       

JOB REQUIREMENTS

EDUCATION:

High School diploma required, Bachelor's degree, bilingual and hospital experience strongly preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

Individual must receive training and be certified as a Certified Application Counselor within 45 days of employment.

EXPERIENCE:

Bilingual and hospital experience strongly preferred.

KNOWLEDGE AND SKILLS:

• Must be extremely organized, able to prioritize appropriately and make independent decisions, strong problem resolution skills.
• Must be able to handle a heavy caseload of patients in an ongoing fashion and possess strong follow through skills.
• Must demonstrate computer competency with use of keyboard and mouse and must demonstrate excellent customer service skills.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.