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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
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Job Summary
Responsible for the safe, efficient, and courteous transportation of patients within the hospital premises.
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Qualifications
This role ensures that patients are transported to and from various departments in a manner that prioritizes their comfort and safety.
Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations.
-Assist patients with boarding and disembarking as needed, ensuring comfort and safety throughout the process.
-Interact with patients and their families in a compassionate and professional manner.
-Address patient concerns or needs promptly and respectfully.
-Communicate effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs.
-Report any changes in the patient's condition or concerns to the appropriate medical personnel.
Education
High School Diploma or Equivalent preferred NOT Required
Can this role accept experience in lieu of a degree?
YES
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] required
Experience
Experience in a healthcare or customer service role 1-2 years preferred
Knowledge, Skills and Abilities
- Ability to handle patients with care, demonstrating empathy and patience.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team and in a fast-paced environment.
- Basic knowledge of medical terminology and hospital procedures.
- Ability to lift and maneuver patients and equipment safely.
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Additional Job Details (if applicable)
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Remote Type
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Work Location
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Scheduled Weekly Hours
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Employee Type
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Work Shift
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Pay Range
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Grade
2
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EEO Statement:
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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