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Patient Services Specialist

RHC Group Management LLC
Posted 2 months ago, valid for 22 days
Location

Boston, MA 02212, US

Salary

$20 - $30 per hour

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • Bookmark Medical is seeking a Patient Service Specialist to create a supportive experience for patients by greeting them, managing inquiries, and scheduling appointments.
  • Candidates should have experience in healthcare, customer service, or an administrative role, with strong communication skills and EHR proficiency preferred.
  • The position offers a salary of $40,000 per year and requires at least one year of relevant experience.
  • Employees will enjoy benefits such as medical, dental, and vision coverage, a 401(k) with company match, and flexible time off.
  • The company values trust, ownership, compassion, and relentless progress, fostering an inclusive workplace for all employees.

Provider-Centered. Patient-Focused. Built for What Healthcare Should Be.


At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients.


Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over.


Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day.


If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.


What you’ll do

You’ll create a smooth, supportive experience for every patient by:

  • Greeting patients and checking them in with warmth and professionalism
  • Managing incoming calls, messages, and patient inquiries
  • Scheduling appointments, referrals, follow ups, and co pays
  • Assisting with insurance verification and prior authorizations
  • Supporting clear communication between patients and providers
  • Updating and maintaining accurate information in the EHR
  • Helping keep the front desk organized, efficient, and patient ready

 

What you bring

  • Experience in healthcare, customer service, or administrative role
  • Strong communication and interpersonal skills
  • Comfort working in a fast paced, team-oriented environment
  • EHR proficiency (Athena or eCW preferred)
  • A positive attitude and a commitment to patient centered service
  • Fluency in Russian (spoken and written) required to support patient communication


Why you’ll Love Working Here

We take care of our team so they can take care of patients. Benefits include:

  • Medical, dental, and vision coverage
  • Company funded HSA + exclusive healthcare discounts
  • 401(k) with company match 
  • Company paid life insurance
  • Flexible time off + Vacation Exchange Program


What We Value

Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.


If you’re ready to grow, make an impact, and be part of a connected care team, we’d love to connect.


Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.



Monday-Friday (5x8 Hour Day shifts)



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