Buying Channel Orchestration & Enablement Specialist

Company Overview 

Vertex is a global biotechnology company committed to scientific innovation and improving the lives of people with serious diseases. Through a strong focus on patients, collaboration, and operational excellence, Vertex brings together talented professionals to build scalable, compliant, and efficient business capabilities that support its mission. 

Role Summary 

Vertex is seeking a Specialist, Buying Channel Orchestration & Enablement to join the Global Sourcing & Procurement organization within the Source-to-Pay (S2P) Center of Excellence (COE). The Specialist is responsible for supporting the business owner with the enabling, managing, and optimizing buying channels and intake orchestration across the S2P lifecycle. 

The Specialist will ensure that users are guided to the right buying pathways, suppliers, and workflows through intuitive, policy-aligned channel design and orchestration tools. Working across platforms such as Coupa and intake/orchestration tools such as Zip, ORO, or similar solutions, the Specialist will help create a buying experience that is compliant, efficient, and easy to use. 

This is a business-facing role, not an IT system ownership role. The Specialist will own the business design, configuration direction, and adoption of buying channels and intake workflows, while partnering closely with Digital/IT for technical implementation and support. 

Key Responsibilities 

Buying Channel Design & Enablement 

• Support the design, configuration, and continuous optimization of procurement buying channels, including catalogs, preferred suppliers, guided buying paths, and request channels 

• Ensure the Specialist’s buying channel designs guide users to the appropriate procurement pathway based on category, supplier, policy, and business need 

• Align buying channels to category strategies, preferred supplier programs, and procurement policy requirements 

• Help standardize buying experiences to improve usability, consistency, and compliance across the organization 

Intake & Orchestration Management 

• Configure and manage intake and orchestration business rules within platforms such as Zip, ORO, or similar tools 

• Ensure intake requests are routed efficiently with the right approvals, workflows, and policy guardrails 

• Continuously refine routing logic, intake rules, forms, and user journeys to improve both user experience and process compliance 

• Partner with stakeholders to ensure intake experiences support procurement objectives and business needs 

Platform & Workflow Configuration 

• Support the business owner for the configuration of buying channels and intake workflows in tools such as Coupa and orchestration platforms 

• Translate business requirements into workflows, forms, routing logic, and user experiences 

• Partner with Digital/IT on technical updates while maintaining ownership of process design and business configuration requirements 

• Support testing, validation, and process readiness for workflow or channel changes 

User Experience & Adoption 

• Support the identification friction points across buying channels and intake workflows and drive practical improvements 

• Support training materials, user documentation, and change management efforts to improve adoption of preferred procurement channels 

• Support the monitoring of user behavior, channel usage, and workflow outcomes to ensure alignment with intended processes 

• Support the simplification of complex procurement processes into intuitive and user-friendly experiences 

Compliance & Policy Alignment 

• Support the business owner to reinforce procurement policies, including preferred supplier use, approved workflows, and “No PO, No Pay” requirements 

• Support the business owner to help reduce maverick spend by guiding users through compliant and optimized buying pathways 

• Support the business owner to Partner with Governance and Category teams to maintain alignment between procurement policy and channel execution 

• Support the business owner with enforcement of business rules that improve compliance without creating unnecessary complexity 

Performance & Continuous Improvement 

• Support the business owner to track channel effectiveness through metrics such as adoption rates, cycle times, compliance levels, and workflow efficiency 

• Support the business owner to identify improvement opportunities and recommend enhancements that simplify and standardize the buying experience 

• Partner with Analytics teams to support reporting, dashboards, and insights on buying channel and intake performance 

• Contribute to ongoing process improvement efforts across the S2P lifecycle 

Required Qualifications 

• Bachelor’s degree required 

• 4–6+ years of experience in procurement, Procure-to-Pay (P2P), sourcing operations, buying channel enablement, or related roles 

• Experience working with procurement platforms such as Coupa, including catalogs, guided buying, and supplier enablement 

• Experience with intake and orchestration tools such as Zip, ORO, or similar workflow-based platforms 

• Strong understanding of procurement processes and user-facing workflows 

• Demonstrated ability to translate business needs into system-enabled workflows without owning the technical build 

• Strong collaboration, communication, and stakeholder management skills 

• Ability to work effectively in a cross-functional, process-driven environment with attention to detail and execution quality 

Technical Skills  

• Procurement process knowledge across S2P and P2P activities 

• Policy-aligned channel design and compliance enablement 

• User journey and process experience improvement 

• Business requirements translation into workflow configurations 

• Performance tracking, reporting inputs, and continuous improvement support 

Preferred Skills 

• Experience in a COE, procurement transformation, or process excellence environment 

• Familiarity with guided buying, intake management, and procurement orchestration design 

• Experience supporting preferred supplier programs and buying channel strategies 

• Exposure to CLM, TPRM, or P2P integration points across the S2P lifecycle 

• Experience working in regulated environments with strong compliance expectations 

• Experience supporting training, adoption, and change management for procurement tools and workflows 

Benefits 

Vertex offers a competitive and comprehensive benefits package that supports employees’ health, well-being, and professional growth, including: 

• Competitive compensation 

• Comprehensive medical, dental, and vision coverage 

• Retirement savings programs 

• Paid time off and company holidays 

• Career development and learning opportunities 

• Employee wellness support 

• A collaborative and mission-driven work environment 

• Hybrid work flexibility for eligible roles