Client Cash Management Reprsentative

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Job Summary

The Global Cash Services Client Cash Management Representative is an entry level position responsible for providing cash management support to clients.  This involves multicurrency balance monitoring and reconciliation, cash projection and availabilities, inquiry response, and cash reporting. In addition, the Cash Representative is the primary day to day contact for clients and is responsible for timely research and resolution of all internal and external cash inquiries and cash breaks.   

Principal Responsibilities

Client Servicing and Inquiry Response

• Reconcile client cash balances, calculate and update client cash projections, and monitor projected and actual overdrafts and long balances.

• Produce and deliver daily cash reporting to clients timely and accurately.

• Maintain a solid understanding of client's normal cash practices and deadlines.

• Research and resolve all client cash inquiries in accordance with Global Cash Services procedures and controls.   

• Ensure timely and accurate responses to internal and external clients.

• Work closely with the client, Client Service teams, Treasury, Funds Transfer, and R&A to foster strong working relationships.

• Promptly escalate sensitive/risk issues to management.

• Assist coworkers when needed.
   

Technology/ Productivity/ Innovation            

• Continually cross train with other colleagues to assist with coverage during absences.

• Enhance quality and efficiency by identifying workflow improvements.

• Efficiently utilize BBH systems and tools/cash products to maximize productivity.

Global Custody

• Keep abreast of market changes and impact to cash processes/settlements.

• Understand and monitor cash restrictions and penalties in local markets to avoid potential risk to the client and/or the firm.

• Maintain a solid understanding of cash practices and deadlines by market.

Knowledge, Skills, and Abilities

• BS/BA degree or equivalent work experience.

• Demonstrated PC skills.

• Ability to identify, escalate and resolve a problem.

• Ability to communicate professionally through effective verbal and written skills.

• Ability to manage time efficiently and effectively.

• Organizational skills and detail-oriented.

• Ability to multi-task.

• Ability to work in a team environment.

• Ability to meet deadlines and work under pressure

Salary Range

MA: $45,000 - $60,000 base salary + annual target bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.