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Client Services Manager, Home Care

BAYADA Home Health Care
Posted 4 days ago, valid for 22 days
Location

Boston, MA, US

Salary

$60,000 - $70,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance
Tuition Reimbursement
Employee Assistance

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Sonic Summary

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  • BAYADA Home Health Care is seeking a Client Services Manager for their Downtown Boston Office, offering a base salary between $60,000 and $70,000 per year based on qualifications.
  • The ideal candidate should possess a bachelor's degree and have prior medical office or home care experience, with supervisory experience being a plus.
  • This role involves providing superior customer service, managing client services, and building relationships with clients and community organizations.
  • Candidates are expected to demonstrate a record of increased responsibility and have strong computer and communication skills.
  • BAYADA offers a comprehensive benefits plan, including paid time off, medical, dental, and vision coverage, along with a 401k plan with company match.

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Downtown Boston Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you.  BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Services Manager will:

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees 

Qualifications for a Client Services Manager:

  • Bachelor degree is required
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

 

BAYADA Offers:

  • Base Salary: $60,000 - $70,000 / year depending on qualifications
  • Bonus Opportunity available
  • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • To learn more about BAYADA Benefits, click here
  • Comprehensive salary
  • Medical / Dental / Prescription / Vision
  • Paid time off
  • Tuition reimbursement
  • 401k with company match

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.




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