Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Massachusetts General Hospital Down Syndrome Program (MGH DSP) is a team-based, multidisciplinary initiative that supports individuals with Down syndrome across all ages and their families. It offers evidence-based clinical care, education, and research to help people with Down syndrome achieve their full potential. The clinic attends to patients from prenatal stages through adulthood and maintains a strong research focus on improving their health outcomes.

The Clinical Research Coordinator I will collaborate closely with the Program Manager, the DSP social services team, multidisciplinary providers, patients, and families. This role involves coordinating clinical research, supporting outpatient clinic operations, and engaging in community health activities. The successful candidate will manage clinic and research tasks while assisting patients and families in navigating benefits, assistance programs, healthcare, community systems, and addressing barriers to care.

We seek a motivated, compassionate individual eager to learn about clinical research operations and multidisciplinary care, and passionate about enhancing healthcare for people with Down syndrome.

Does this position require Patient Care?
Yes

Key Responsibilities:
- Review proposals to ensure compliance with sponsor and organizational guidelines; confirm all sponsor requirements are met.
- Recruit patients for clinical trials and conduct phone interviews.
- Verify the accuracy of study forms and update them according to protocol.
- Prepare data for analysis and entry.
- Document patient visits and procedures.
- Assist with regulatory binders and quality assurance/control procedures.
- Help with interviewing study subjects.
- Support study regulator submissions.
- Coordinate outpatient clinic flow and multidisciplinary patient visits with the clinical team.
- Work respectfully and effectively with Self-Advocates with Down syndrome involved in clinic and education activities.
- Assist the DSP social services team in helping patients and families access benefits, public assistance, and community programs.
- Support resource identification, applications, referrals, and follow-up for services such as DDS, SNAP, Medical Assistance, Community Servings, MGB ACO resources, behavioral health supports, and related programs.

Qualifications

Education
Bachelor's Degree Related Field of Study required

Experience
Some relevant research project work 0-1 year preferred

Knowledge, Skills and Abilities
- Careful attention to detail and good organizational skills.
- Ability to follow directions.
- Good interpersonal and communication skills.
- Computer literacy.
- Working knowledge of clinical research protocols.
- Ability to demonstrate respect and professionalism for subjects' rights and individual needs.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

125 Nashua Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$21 - $29.01/Hourly

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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