Communications Consultant

Communications Consultant

Strategic Communications Team 

Full-Time 

Springfield, MA or Boston, MA  

The Opportunity 

As a member of MassMutual’s Strategic Communications team, this role serves as a trusted communications partner to senior business and technology leaders, helping them shape and deliver key messages across the organization. In addition, this role is responsible for developing and creating impactful communications to help employees understand and connect with MassMutual’s strategy and keep them informed about the progress we are making toward our goals.

By telling our company’s story in clear, engaging, and innovative ways, we foster a culture of transparency, alignment, and pride—ensuring employees not only understand our direction but feel inspired by the journey we are on together.

This role will also support communication strategies for high-profile enterprise-wide initiatives as they come up.

The Impact 

The communication consultant will help drive strategic communications for MassMutual's business and technology organizations. The candidate is responsible for developing internal communications strategies, presentations, talking points, and other materials of the highest caliber, and will work closely with business partners, up to and including members of the senior leadership team, to identify communication needs and implement effective communication solutions using both traditional and emerging media tactics (e.g., written, visual, video, etc.). 

• Work with internal partners to identify communications opportunities and then imp Work with internal partners to identify communications opportunities and then implement effective communication solutions related to these opportunities, providing strong communication counsel to ensure consistency and quality of communications.
• Lead various enterprise-wide communication initiatives as needed.
• Develop clear, concise, and creative communications for a variety of platforms (e.g., presentations, email, intranet, digital screens, social media, etc.)
• Partner with the broader Strategic Communications team as needed, (e.g., media relations, executive communication, digital/design team) to develop clear and consistent communications and bring them to life on a variety of platforms (e.g., presentations, email, intranet, digital screens, etc.)
• Actively contribute to editorial meetings and internal communications strategy sessions.
• Participate in data-driven analysis of communications effectiveness and adapt/respond to findings.

Minimum Qualifications 

• Bachelor’s Degree in communications, journalism, or related field 
• 8+ years of communications experience, with 3+ years of experience specific to internal communications 

Ideal Qualifications 

• Master's Degree in communications, journalism or related field
• Proven ability to lead multi-faceted, cross functional communication projects
• Extensive experience working directly with senior leaders
• Excellent writing, editing and verbal communication skills, with demonstrated ability to write clearly and concisely on a variety of topics
• Ability to collaborate and influence at all levels of the organization
• Ability to establish and meet deadlines and manage multiple projects simultaneously
• Commitment to understanding and applying communication best practices, as well as creative and innovative techniques to communications as appropriate
• Proven ability to succeed in an environment where priorities can shift quickly
• Possesses strong business acumen and ability to “connect the dots”

What to Expect as Part of MassMutual and the Team   

• Regular meetings with business partners as well as team meetings  
• Focused one-on-one meetings with your manager   
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups   
• Access to learning content on Degreed and other informational platforms   
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits   

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