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Engagement Counselor - Homeless Services

Eliot Community Human Services
Posted 4 days ago, valid for 20 days
Location

Boston, MA, US

Salary

$48,000 - $55,000 per year

Contract type

Full Time

Paid Time Off
Life Insurance
Tuition Reimbursement

By applying, a Eliot Community Human Services account will be created for you. Eliot Community Human Services's Privacy Policy and Terms & Conditions will apply.

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Sonic Summary

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  • Eliot's Homeless Services Division is seeking an Engagement Counselor to join the PATH Team, focusing on outreach and support for adults with serious mental illness and co-occurring substance use disorders.
  • Candidates must have a Bachelor's degree in the Healing Arts or Education and at least 1 year of experience working with adults with mental illness and knowledge of homelessness.
  • The position offers a salary range of $48,000 annually for a Bachelor's degree and $55,000 annually for a Master's degree.
  • Responsibilities include performing outreach, crisis intervention, and providing clinical services while maintaining knowledge of local resources.
  • Eliot emphasizes a supportive workplace culture that values professional growth and offers comprehensive benefits, including generous paid time off and wellness support.

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a dedicated Engagement Counselor to join our PATH (Project for Assistance in Transition from Homelessness) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for  adults with serious mental illness, including those with co-occurring substance use disorders.

In this role you will provide street outreach, engagement activities, crisis intervention, clinical assessment. You will work closely with other team members, service providers and local homeless service providers in an effort to connect individuals to treatment, housing and other resources.

Responsibilities:

  • Perform outreach and engagement activities to identify homeless individuals with mental health and co-occurring substance use needs that are  living in public places, drop in centers, meal sites and shelters.
  • Provide clinical services such as crisis intervention and counseling, as well as concrete services such as providing warm clothing, blankets, and food to reduce risk of harm on the streets.
  • Encourage use of housing resources, meal sites, shelters and other services/ entitlements,  facilitating linkage. .
  • Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations. Maintain positive working relationships with representatives of these organizations.
  • Engage in client-centered/harm-reduction/Housing First framework.
  • Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must.

Qualifications:

  • Bachelor’s degree in the Healing Arts or Education 
  • 1 year experience working with adults with mental illness and knowledge of homelessness.
  • Valid Massachusetts drivers license
  • Must possess a valid driver’s license and maintain a personally owned vehicle
  • Master’s degree in the Healing Arts or Education a plus

Compensation:

  • Bachelor's $48,000 annually
  • Master's $55,000.00 annually

Schedule: Monday-Friday, 9am-5pm (40 hours)

Annual Salary
$48,000—$55,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.




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By applying, a Eliot Community Human Services account will be created for you. Eliot Community Human Services's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.