GROCERY PART TIME JOB DESCRIPTION
ROLE SUMMARY
Department teammate responsible for delivering an awesome customer experience and maintaining amazing department standards. They embody the belief that 100% in-stock position, fantastic selection and great service will create an outstanding customer experience, loyalty and long term business growth.
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ACCOUNTABILITIES:
Awesome place to shop:
· Joyful customers – customer survey results above target
· Outstanding product availability – no holes on the shelves!
Awesome place to work:
· Highly engaged teammate who displays the ability to multitask from lifting, sorting, stocking and cleaning
· Clean, safe, organized sales floor, production space and back rooms
Striving for greatness:
· Store sales above plan
· Shrink below target
· Store profitability above target
BEHAVIORS:
Awesome place to shop:
· Exceeds customer expectations at all times
· Provides outstanding retail execution
· Builds great and lasting customer relationships
· Works to deliver consistent in-stock position
Awesome place to work:
· Creates a fun place to work
· Acts as advocate for Replenishment
· Provides feedback to improve ways of working
Striving for greatness:
· Drives improvement in department operations
· Supports the total store and other departments every day
· Sets and achieves high retail standards and challenges others to do the same
RESPONSIBILITIES:
Awesome place to shop:
· Service-oriented and enthusiastic attitude
· Advise customers about products and promote extra sales within the department
· Ensures quality product through rotation, date coding, credits, and quality checks
· Delivers awesome, clean displays and executes marketing, pricing and signage plan
Awesome place to work:
· Ensures department organization, safety and cleanliness
· Works to receive, stock and rotate products
· Assist in training new teammates, creating solid teamwork throughout the department
Striving for greatness:
· Ensures full compliance with all store and company policies and legal regulations
· Masters systems and technologies
· Delivers a high level of performance
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