Responsibilities
- Deploy and support our global production including edge, backbone, data center, campus, and content delivery network (CDN) infrastructure
- Work cross-functionally with project management, network engineering to generate implementation plans including Method of Procedure (MOP) and Bill of Materials (BOM), Engineering Design Packages (EDP), Scope of Works (SOW), Network equipment and server Rack Face Elevations (RFE)
- Troubleshoot and resolve complex network issues, collaborate as needed to ensure timely resolution
- Provide technical guidance during network deployment and migration activities in our data centers and POPs, including in the areas of facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing and handoff for production traffic
- Support problem management initiatives to solve complex issues that span multiple organizations. Initiatives exist globally across technical infrastructure reliability, policy, security, compliance, and business strategy
- Help drive and align on workflow management tool requirements - efficiency and automation roadmaps
- Develop and maintain technical documentation for network infrastructure and services
- Up to 10% to 30% of travel
Minimum Qualifications
- Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
- Experience configuring and troubleshooting IP routing/switching technologies and protocols including TCP/IP, BGP, ISIS, MPLS, RSVP and SDN
- Familiarity with server operating systems (Linux or Windows), server hardware repairs, and basic networking concepts (HTTP, DNS, RAID, DHCP)
- Experience diagnosing and resolving technical issues related to hardware, network, and automated tooling
- Basic knowledge of data center mechanical and electrical infrastructure, including power, cooling, and structured cabling
- Experience working independently and within groups, collaborating with cross-functional teams
Preferred Qualifications
- Demonstrated experience with deploying IP networks, including racking/stacking equipment, PDUs, cabling, patch panels, and working with smart hands
- Experience working in a multi-vendor network environment
- Scripting experience with Python or Perl
- Experience with process improvement and systems development, leveraging automation to streamline repetitive workflows
- Demonstrated experience managing multiple projects and prioritizing tasks
$43.75/hour to $60.58/hour + bonus + equity + benefits
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