Program Coordinator II

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard Medical School?

Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership.

You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine.

Job Description

The Master of Medical Sciences in Therapeutic Sciences (MMSc-TS) program is seeking a Program Coordinator (PC) to provide overall operational and admissions support for the MMSc-TS and other Office of Graduate Education projects. Under the direction of the Senior Director for Therapeutics Training & Education, this individual will be the primary program coordinator for the MMSc-TS and be the point person responsible for the administration of the program. This role is crucial for managing a growing volume of admissions activities and supporting general program operations year-round, including student management, curriculum management, student oversight, tracking programmatic metrics, graduation-related tasks, and other administrative tasks. The PC will coordinate content with the Master's Program team and, act as the liaison for internal and external constituencies, including students, faculty, teaching assistants, and administration. The PC’s role will be student facing require student management and advising. The PC will work closely with the MMSc-TS leadership team to maintain operational excellence. 

Key Responsibilities (this role is expected to be the point person/lead in the following activities): 

Admissions and Onboarding 

• Manage communications with prospectives and students, as well as field program inquiries 
• Work with marketing team to develop and implement program marketing strategy
• Manage program applications and admissions process, including organizing and scheduling information sessions and admissions committee meetings
• Support student onboarding, including preparation, tracking, and compliance for student visas as needed  

Curriculum Management 

• Responsible for all administrative tasks related to curriculum, including tracking of educational materials for classes
• Maintain record of grades and other statistics and report as appropriate, including to the Registrar

Student Management

• Serves as the primary contact for all student issues for the program and OGE, including answering and triaging questions as appropriate
• Track advising schedule and related documentation

Events Planning and Coordination 

• Plan program-specific events to build community, including creation and organization of monthly program events, organization of twice-yearly larger events (fall symposium and spring event), and working with senior director/finance personnel on budget and payment paperwork management
• Support events in person, including helping with set up and break down as needed

General Programmatic Administrative Tasks 

Responsible for leading administrative management of the program, which include:

• Maintain all programmatic records (applications, statistics, admissions, etc) 
• Responsible for all administrative tasks related to graduation
• Develop and coordinate data and records for all students, alumni, and faculty
• Work with the Office of Graduate Education (OGE) on all administrative-related items and tasks
• Maintaining awareness and communicating to students, faculty, and other stakeholders program-specific policies and procedures
• Other duties as assigned

Qualifications

Basic Qualifications:

• 4 or more years of relevant experience. Higher education may count towards experience.

Additional Qualifications and Skills:

• Bachelor’s degree preferred  
• Experience with admissions, higher education, or program administration preferred.
• Familiarity with admissions platforms, databases, or LMS a plus.
• Excellent organizational skills • Excellent communication skills. 
• Strong time management skills, with ability to balance priorities across multiple programs.
• Detail-oriented, able to work both independently and collaboratively • Ability to productively engage with and advise students.
• Proficiency with MS Office Suite programs.

Additional Information

• Term: This is a one-year term position from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position. 
• Standard Hours/Schedule: 35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pm
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.
• Pre-Employment Screening: Identity
• Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal.

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Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 055. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.