About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston! 

The Sales & Catering Coordinator is a central member of the Commercial Division and is responsible for providing administrative support to the Sales & Catering Managers and Directors.

This position assists with administering proposals, contracts, BEO’s, daily change logs, guarantees for events, analytical data reporting, and is responsible for general office administration. The coordinator acts as a liaison with the hotel’s Department and Division Heads in planning internal Four Seasons meetings.

What We Look For:

We are looking for individuals who are familiar with all aspects of the sales and catering process, have a solid knowledge of food and beverage, strong business acumen skills, have a proven track record displaying creativity and are an excellent communicator. A good working knowledge of all MS systems; Word, PowerPoint, Excel and Publisher are required. Working knowledge of Delphi and social tables is ideal. Applicants must also have a high attention to detail and the ability to multi-task in a fast-paced environment. A positive attitude and a can-do approach to any task are essential!

Key Responsibilities

Provide administrative support to the Sales & Catering team, including scheduling appointments, preparing correspondence, and managing departmental records.
Prepare proposals, contracts, reports, meeting packets, and other sales-related documentation.
Process inquiries, group contracts, individual reservations, purchase orders, and invoices with accuracy and attention to detail.
Generate weekly, monthly, and quarterly reports using Delphi and other department systems.
Coordinate communication between departments to ensure successful execution of group and event business.
Assist with client interactions, site visits, and internal meeting arrangements.
Maintain department files, office supplies, and special projects while supporting daily operational needs.
Ensure all work is completed in accordance with Four Seasons standards of quality and service.

Preferred Qualifications

Previous administrative, hospitality, hotel, sales, or catering experience preferred.
College education preferred.
Excellent verbal and written communication skills in English.
Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
Exceptional attention to detail and commitment to accuracy.
Proficiency in Microsoft Office applications, including Word and Excel.
Experience with Delphi, BirchStreet, Lotus Notes, or similar systems is preferred.
Food & Beverage knowledge is a plus.
Ability to work both independently and collaboratively as part of a team.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Season Employees enjoy:

Hourly Rate: $34.11
ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days and Complimentary Life insurance
MATCHED 401(k) Retirement Plan after 1 year
Employee Travel program after 6 months around the world
COMPLIMENTARY daily Employee Meals
DISCOUNTED Parking and Public Transportation
ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfUnder Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.

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