Stock Control Clerk

This role is an academic year position.
Shift: Monday - Thursday: 6:30 AM - 5:00 PM. Friday - Sunday Off.

Tufts Dining is a self-operated, mission-driven organization serving the Medford/Somerville and SMFA/Fenway campuses. We provide high-quality, contemporary, and inclusive dining and hospitality services to a diverse community of more than 10,000 students, faculty, staff, and guests. Our program includes two residential dining centers, seven retail venues, a central production kitchen, and a robust catering program. Tufts Dining is committed to culinary excellence, cultural diversity, sustainability, and fiscal responsibility. Our menus reflect the lived experiences and dietary needs of our community, and our operations are grounded in innovation, collaboration, and service excellence.

Residential dining Centers and Catering are open 7 days a week. Working weekends & evenings will be expected.

The Stock Control Clerk is an hourly lead position responsible for the receipt, storage, security, distribution, and inventory control of food, beverages, supplies, and equipment within a dining facility.

• This position ensures all products are accurately received, inspected, documented, stored, and rotated in accordance with established receiving procedures, FIFO inventory practices, food safety standards, and departmental guidelines.
• The Stock Control Clerk maintains receiving docks, storage areas, refrigerators, freezers, delivery vehicles, and related workspaces in a clean, organized, safe, and sanitary condition.
• Responsibilities include stocking shelves and service areas, preparing and transporting products to production and service locations, opening and stocking operational areas, conducting general cleaning activities, performing minor equipment maintenance, and supporting ware washing and floor care functions as needed.
• This position is responsible for safeguarding inventory, including high-value and high-risk products such as fresh meats and alcoholic beverages, maintaining accurate receiving and inventory records, and participating in weekly physical inventories.
• The Stock Control Clerk may operate delivery vehicles and make deliveries to dining locations and catering customers as assigned.
• As a lead employee, the Stock Control Clerk serves as a role model for student employees and may provide direction and coordinate the work of Receivers, Drivers, Delivery Workers, General Workers, and temporary staff in matters related to receiving, storage, inventory accountability, sanitation, safety, and product handling.
• The Stock Control Clerk also serves as the dock safety steward, supporting management in maintaining a safe and secure work environment through safety inspections, training, reporting, and correction of minor safety concerns.
• All duties must be performed in accordance with applicable food service sanitation standards, safe food handling practices, workplace safety requirements, and departmental policies.
• Additional food service-related duties may be assigned in support of operational needs.

Basic Requirements:

Knowledge and experience typically acquired by:

• High school diploma or equivalent required.
• Minimum of five (5) years of experience in a high-volume, fast-paced food service, receiving, warehouse, inventory control, or related operation.
• Valid Massachusetts driver's license with an acceptable driving record and the ability to meet University vehicle authorization requirements.
• Demonstrated ability to work independently with minimal supervision while maintaining a high level of accuracy, productivity, and accountability.
• Ability to read, understand, and accurately complete receiving documents, purchase orders, invoices, inventory records, and related reports.
• Ability to communicate effectively with vendors, delivery personnel, managers, and team members regarding deliveries, discrepancies, product quality concerns, and inventory issues.
• Working knowledge of food service terminology, receiving procedures, food service weights and measures, inventory control practices, and basic mathematics.
• Demonstrated ability to follow detailed verbal and written instructions and established operational procedures.
• Strong organizational skills and attention to detail.
• Commitment to providing excellent customer service in a hospitality-focused environment.

Preferred Qualifications:

• Prior leadership or lead-worker experience in a food service, receiving, warehouse, or inventory control environment.
• Experience receiving, inspecting, storing, and inventorying food products, beverages, and supplies.
• Experience operating delivery vehicles and making food or supply deliveries.
• Hospitality, customer service, or customer-facing experience.
• Knowledge of food service sanitation, food safety, and HACCP principles, particularly as they relate to receiving, storage, and inventory management.
• Experience conducting physical inventories and maintaining inventory records.
• Experience training, mentoring, or directing student employees or other staff.

The pay rate for this position is $28.91 / hour.