Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Conducts diagnostic testing and assists in the clinical evaluation and treatment of patients with vestibular disorders. Continuously monitors patients during testing and provides appropriate support as required.

Does this position require Patient Care? Yes

Essential Functions:
Conduct vestibular diagnostic tests including:
• Video nystagmography (VNG), Computerized Dynamic Post urography (CDP), and vestibular evoked myogenic potentials (VEMP).
• Calibrate equipment and troubleshoot technical issues.
• Collect and document patient medical history, current medications, and test results.
• Assist in the evaluation and treatment of patients with balance and vestibular disorders.
• Communicate test results and treatment recommendations to physicians and other healthcare providers.
• Educate patients on vestibular disorders and treatment options.
• Maintain accurate records of patient care and test results.
• Adhere to infection control and safety protocols.
Perform routine administrative and clerical duties relating to a clinical service in practice office including:
• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and schedule appointments.
• Scan documents to patient medical records/EPIC.
• Provides assistance and training to others in these areas.
• Other duties as assigned

Qualifications

Education
High School Diploma or Equivalent required or associate's degree Audiology preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience:
Experience in conducting vestibular diagnostic tests, 1-2 years preferred but not required

Knowledge, Skills and Abilities
- Knowledge of vestibular anatomy and physiology, as well as vestibular diagnostic testing procedures.
- Strong technical skills, including the ability to calibrate equipment and troubleshoot technical issues.
- Excellent communication and patient care skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Ability to maintain confidentiality of patient information.
- Ability to operate and maintain various diagnostic equipment.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$21.73 - $31.02/Hourly

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Learn more about this Employer on their Career Site

Vestibular Technician

Mass General Brigham Competency Framework