Front Desk Residential Concierge, Boston

Description

About Us

At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties.

What You’ll Do

As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors. Your role is key in maintaining a secure, friendly, and efficient environment.

Key Responsibilities:

• Greet and assist residents, guests, and delivery personnel professionally and warmly
• Respond promptly to inquiries and requests, in person and via phone/email
• Maintain front desk shift logs
• Coordinate services such as package deliveries, and maintenance requests
• Manage building communications, calendar, and reservations for amenity spaces
• Maintain a tidy and inviting lobby area
• Provide local knowledge and recommendations for restaurants, transportation, and events
• Assist with emergency procedures and ensure safety protocols are followed

Why Join Us?

• Competitive hourly pay
• Paid time off and holiday pay
• Supportive and inclusive work environment
• Opportunities for growth in hospitality and property management

Ready to welcome residents home and make a difference every day?

Apply today with your resume and a brief cover letter. We can’t wait to meet you!

Requirements

Required:

• High school diploma or equivalent
• 1+ year of customer service, hospitality, or front desk experience
• Professional demeanor and excellent communication skills
• Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems
• Reliable, punctual, and able to work flexible shifts (including evenings/weekends)
• Ability to remain calm and composed under pressure

Preferred:

• Experience in residential or hotel concierge roles
• Familiarity with Boston neighborhoods, transportation, and cultural attractions