Delaware North Sportservice is hiring for a part-time Tour Guide to join our New England Sports Museum team at TD Garden in Boston, Massachusetts. The Sports Museum is located in TD Garden and you will provide backstage arena tours for guests. In this role, you'll be a storyteller for our guests at the Museum, speaking about Boston history and sports.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
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Unit Description
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Responsibilities
- Greet guests with enthusiasm and provide assistance where needed
- Lead guided tours of The Sports Museum and parts of TD Garden
- Assist in the daily operations of The Sports Museum, including facility cleanliness
- Manage daily guest attendance records
Qualifications
- Customer service experience required
- Associates must be able to provide their own transportation and cover parking costs to/from work
- Weekday availability from 10 am - 5 pm is preferred, noting the Museum is open Monday - Sunday. Occasional hours may be required for special events, preparation for exhibit openings, etc.
- Public speaking experience preferred
- Basic knowledge of Boston history and Boston sports preferred
- Must be available to work on weekends
- Bilingual/Multilingual is a plus
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