Rafters Buffet Expeditor, TD Garden

Delaware North Sportservice is hiring part-time Buffet Expediters at TD Garden in Boston, Massachusetts, for our exclusive club called Rafters. As a Buffet Expediter, you are responsible for quickly responding to changing needs within the Rafters Studios.  The primary role will be expediting food from the kitchen to the buffets in the studios. This will involve closely communicating with the kitchen to ensure that there is food properly stocked during events. 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

• Attend pre-shift briefing, taking note of relevant information including service scheduling, organization, food and beverage, guest notes, etc. 
• Transport food from the kitchen to the studio pre-, during, and post-event as quickly as possible.  Communicate with the kitchen and on-shift supervisors when food is running low and needs to be replenished. Remove remaining food and food vessels from the buffet pre-, post, and during the event
• Coordinate with Chef and kitchen staff to ensure timely preparation and delivery of food
• Be prepared to answer guest-related questions on food and menu items
• Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance
• Communicate effectively with guests, co-workers, and management.
• Be able to perform opening, mid, and closing duties as outlined by management
• Maintain kitchen and studio cleanliness and organization at all times

• At least 1 year of experience or training as a food expeditor with a similar style of dining, capacity, and volume preferred
• Ability to work flexible hours, including nights, weekends, and holidays, as needed
• Excellent communication skills
• Must be at least 18 years of age
• Ability to perform opening, mid, and closing duties as outlined by management

• Constant standing, walking, bending, reaching, and repetitive motions  
• Ability to maneuver between tables and around corners
• Ability to lift, balance, and move large food trays, weighing up to 35 pounds
• Visual acuity and hearing sufficient to take orders and prepare checks
• Ability to lift to 35 pounds for set-up, service, and clean-up
• Ability to stand or walk for the entire length of shift; may include walking up and down stairs