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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
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Job Summary
Responsible for providing comprehensive administrative support and coordination to ensure the smooth operation of various business functions. Manages administrative tasks, manages departmental space and facilities, coordinates projects and programs, and serves as a point of contact for internal and external stakeholders.Essential Functions-Provide high-level administrative support to individuals who may include senior-level management, clinical leadership, executives, or department heads, including managing calendars, scheduling meetings, and coordinating travel arrangements.
-Manages all aspects of departmental facilities and office space, including but not limited to: ordering equipment, software, and furniture, coordinating space moves/relocations, collaborating with hospital-based teams to respond to urgent facilities matters, and troubleshooting facilities issues as they arise.
-Assist in the planning, execution, and monitoring of departmental programs, ensuring that timelines and deliverables are met.
-Serve as a point of contact for internal and external stakeholders, including employees, clients, vendors, and partners.
-Organize and maintain files, records, and documents in both physical and electronic formats.
-Identify opportunities for streamlining administrative processes and implement effective solutions.
-Assist in the planning and execution of meetings, conferences.
-Track and reconcile expenses, process invoices, and ensure adherence to budgetary guidelines.
-Activities pertaining to the above may include multiple locations.
-This position can be 100% on-site, hybrid, or 100% remote.
-This position does not support sponsorships for employment visa status. (e.g. H-1B Visa Status or OPT.
-U.S.-based candidates only. International remote work is not supported.
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Qualifications
Education
High School Diploma or Equivalent required and associate's degree Related Field of Study preferred
Administrative Support Experience 3-5 years required, and Leadership Level Support Experience 2-3 years required
Knowledge, Skills and Abilities
- Proficient in using office productivity software such as word processing, spreadsheet, and presentation tools.
- Demonstrated professionalism, integrity, and the ability to handle confidential information with discretion.
- Ability to adapt to changing priorities and work effectively in a dynamic environment.
- Strong problem-solving skills to resolve issues and make sound decisions independently.
- Strong written and verbal communication skills to effectively interact with individuals at all levels of the organization.
- Excellent organizational abilities to manage multiple tasks, prioritize work, and meet deadlines.
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Additional Job Details (if applicable)
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Remote Type
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Work Location
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Scheduled Weekly Hours
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Employee Type
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Work Shift
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Pay Range
$20.84 - $29.79/Hourly
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Grade
4
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EEO Statement:
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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