Description

About Us

At Apex Concierge Services Inc., we deliver five-star hospitality in luxury residential environments. As a trusted service partner throughout Boston, we provide elevated front desk and lifestyle management services built on professionalism, trust, and excellence. We are currently seeking a dependable, detail-oriented Seasonal Pool Attendant to support operations at Ora Seaport Residences in Boston, MA.

This is not a lifeguard position — no CPR certification or lifeguard experience required. We’re looking for someone who takes their work seriously, represents our brand with pride, and creates a safe and welcoming pool environment for residents every single day.

What You’ll Do

As the Pool Attendant, you are the face of the community during pool hours. You’ll maintain Apex service standards while managing access, monitoring facilities, and ensuring a smooth, professional experience for residents from open to close.

Pool Access & Guest Management

Verify and admit only approved residents and guests in accordance with community access policies
Enforce pool rules and community standards with professionalism and consistency
Manage pool capacity during peak hours and communicate flow expectations to residents
Maintain a daily visitor log and document incidents, observations, and any concerns
Report hazards, maintenance issues, or policy violations to Apex management immediately

Facility Standards

Ensure the pool deck, lounge furniture, restrooms, and common areas remain clean and guest-ready throughout every shift
Conduct regular walkthroughs and flag safety or maintenance concerns to building staff
Open and close the pool area following established procedures, including equipment checks and signage
Restock and organize pool amenities as needed

Concierge Operations & Emergency Response

Serve as a knowledgeable point of contact for residents — you are expected to understand how the property operates, not just the pool
Complete Apex concierge operations training and apply those standards to every resident interaction
On days of anticipated severe weather, report to and assist in the Package Room until the on-site lifeguard team determines whether it is safe to open or maintain pool operations
Follow all Apex and Ora protocols for pool closure, resident communication, and emergency escalation
Complete all required shift and incident reports accurately and on time
Support front desk and package room staff as operationally needed

Why Join Us?

$18.00–$21.00/hr — competitive, above-market pay for a seasonal role
Paid training in luxury concierge operations — real, transferable skills
Work at one of Boston’s most distinguished residential communities
Supportive leadership and a team culture built on accountability and professionalism
A summer role that builds a résumé, not just fills a season

Requirements

Requirements

Required Qualifications

High school diploma or equivalent
Reliable, punctual, and able to maintain consistent outdoor shift availability (10-hour shifts; standing up to 4 hours at a time)
Professional communication skills with residents and management
Calm under pressure, solution-focused, and accountable
No prior concierge or pool experience required — we will train the right person
CPR certification and lifeguard experience are NOT required for this role
This role requires standing outdoors in summer conditions for the entirety of the shift.

Preferred Qualifications

Prior customer service, hospitality, or front desk experience
Familiarity with Boston neighborhoods and residential community environments
Experience with shift logs, access control systems, or property management software
High personal standards of professionalism and attention to detail

Learn more about this Employer on their Career Site

Pool Attendant (Seasonal)