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Lead Guest Service Associate - Sales & Guest Experience (Bothell)

European Wax Center
Posted 5 months ago, valid for 21 days
Location

Bothell, WA 98011, US

Salary

$17.5 - $18.75 per hour

Contract type

Full Time

Health Insurance
Employee Assistance

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Sonic Summary

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  • The Guest Service Associate (GSA) position is located at 22833 Bothell Everett Hwy Suite 141, Bothell, WA 98021, offering a salary range of $17.13 - $18.00 per hour.
  • Candidates should have a high school diploma or GED, with one to two years of related experience or training preferred.
  • The role involves selling wax passes, managing guest flow, and educating guests on products and promotions.
  • GSAs are expected to maintain a positive attitude, adhere to corporate policies, and participate in community events and marketing.
  • This position requires a commitment to creating a memorable guest experience and achieving center and individual goals.

Job DetailsJob Location: 22833 Bothell Everett Hwy Suite 141, Bothell, WA - Bothell, WA 98021Salary Range: $17.50 - $18.75 HourlyFull-Time & Part-Time Hourly + Sales Bonuses Work Location: In person Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue. Key Responsibilities Assist in training Guest Service Associates. Greet guests and create a welcoming, high-energy environment. Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals. Educate guests on our exclusive product line. Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control. Maintain a clean, professional, and organized center appearance. Be a model for your peers, striving to lead others to their full potential. What We’re Looking For Strong sales and guest service skills Excellent leadership, communication and interpersonal abilities Goal-oriented mindset with a passion for hitting targets Previous experience in retail, sales, or the beauty industry is a plus Availability to work evenings and weekends Benefits (Subject to eligibility) 401k Company Match Health, Vision, and Dental Insurance (28+ hours/week) Generous Bonus Incentive 2x/month (Packages + Retail) Training and career advancement opportunities Perks Daily Pay                                 Employee Assistance Program                                 Team Member Assistance Fund                                Culture Committee - Have fun while being the best!                                 Referral Bonus - Generous Incentive to hire all roles! QualificationsKnowledge and Skill Requirements: High school diploma or GED required; or one – two years related experience or training. Equivalent combination of education and experience will also be considered.




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