Department Assistant - Radiology

Company Description

Schedule: 8a - 4p, 40 hours per wk

Location: Charlevoix, MI

As northern Michigan's largest healthcare system, we are deeply connected to the communities we serve and committed to caring for our families, friends and neighbors.

When you join Munson Healthcare, you’ll find a supportive work environment that is focused on continuously improving. This is a place where you can learn and grow, and your career can flex with your life. And when you step out of work, you'll find things to do in every season--from freshwater beaches and outdoor recreation to unique restaurants and world-class wineries.

Are you ready to improve your life and join the team that improves lives in our communities every day?

Start your career at Munson Healthcare!

• Be part of a team that nurtures a culture of caring every day.
• Our dynamic work environment includes many opportunities for growth and development.

Munson Healthcare:

• Balance – Get out on the water, in the woods, on the trails or around town
• Opportunity – Be a part of northern Michigan’s leading healthcare team with opportunities for personal and professional growth throughout the healthcare system
• Flexibility – A career that can change as your life changes
• Teamwork – Our people make Munson Healthcare a great place to work!  

Job Description

The Department Assistant helps keep Radiology operations running smoothly by providing administrative support, maintaining the radiology scheduling system, coordinating communication across departments, training and assisting staff, managing departmental supplies and records, and supporting patient follow-up and other daily operational needs including:

• Radiology Scheduling System Management: Maintain, troubleshoot, enhance, test, and support the radiology scheduling system, including system updates, resource management, procedure maintenance, and coordinating upgrades/go-live activities.
• User Support & Training: Educate and support schedulers and staff, oversee backup support, communicate system changes and errors, and develop/update documentation.
• Cross-Functional Collaboration: Serve as a liaison between Radiology, Information Systems, Central Scheduling, affiliates, and clinics to ensure effective communication and system integration.
• Administrative & Operational Support: Manage department supply inventory and ordering, assist with purchasing and invoice reconciliation, and support departmental operations.
• Patient Follow-Up & Additional Responsibilities: Coordinate callbacks and six-month follow-up paperwork for multiple facilities and perform other assigned duties while supporting Munson Medical Center's mission, quality initiatives, and Relationship-Based Care principles.

Qualifications

• High school graduate or equivalent.
• Advanced computer experience. Knowledge of Munson’s Radiology scheduling policies and procedures is preferred.
• Above average communications skills, written and verbal; ability to converse well on the telephone and in face to face situations.
• Must be able to operate under frequently stressful conditions due to the constantly changing requirements in the department. Understands the process of change and how it affects human behavior.

Additional Information

The Benefits of Working at Munson:

• Competitive salaries
• Full benefits, paid holidays, and paid time off (up to 19 days your first year)
• Tuition reimbursement and ongoing educational opportunities
• Retirement savings plan with employer match and personal consulting
• Wellness plans, an employee assistance program and employee discounts

*Terms and conditions apply

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.