Description

In the role of Dining Server, you will be responsible for preparing the dining room for table service, soliciting meal/beverage orders, and serving residents and guests with the goal of providing an exceptional dining experience for all patrons served at Academy Mapleton Hill (AMH).

Benefits (Note: some benefits require full-time status)

Employee Health Insurance
Dental and Vision Insurance
Short-Term and Long-Term Disability Insurance
Life Insurance
Holiday Pay
Paid Time Off
401(k) Matching
Discretionary Annual Bonus

Responsibilities

Learn and continue the process of acquiring more knowledge about the food menus, our beverage program, and standards of service
Set up and break down the dining room, beverage station, and server stations before and after each meal- this will include preparing product, cleaning, and restocking for the next service
Interact with residents in a friendly and respectful manner, learning their individual needs and preferences- constantly building toward idealized anticipatory service
Work special events separate from the days’ meals potentially including concerts, social hours, lectures, and other opportunities
Communicate in real time with manager/s about any issues with a coworker, resident, guest, or other manager
Protect residents’ rights, records, and privacy as required by federal, state, and local regulations
Practice AMH’s Service Standards in all work situations
Maintain appropriate levels of confidentiality when handling sensitive employee, resident, and Academy Boulder matters
Be organized and efficient in managing workload

Qualifications

Excellent oral and written communication skills
Excellent interpersonal skills
Proficient with basic computer technology
Honesty, integrity, sense of humor, and pleasant demeanor – ability to stay calm under pressure
Empathy toward the elderly and to geriatric issues and challenges

Education and Experience

Restaurant / hospitality experience
Food and beverage knowledge

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