Job Description Summary:
Summary:As a member of the Security Bike Patrol team, you serve as a highly visible and proactive presence, playing a vital role in safeguarding the property, guests, employees, and assets of the organization. By patrolling assigned areas quickly and efficiently, you help deter unwanted activity, respond promptly to incidents, and ensure a safe, welcoming environment throughout the property. Your vigilance and approachability make a lasting impact on both safety and guest experience
Job Description:
Essential Functions and Responsibilities:
Provide timely and courteous guest service consistent with the company’s guest service culture
Patrol all exterior areas of the property including garages, parking lots, and surrounding buildings to ensure a safe and secure environment
Manage traffic flow in and around the garage, assisting guests and reducing congestion
Respond to and investigate incidents involving vehicles, suspicious behavior, and guest safety concerns
Escort armored car personnel, trespassed individuals, and assist with in-custody situations to ensure a secure and controlled environment
Perform duties of a Security Officer, including maintaining presence, responding to alarms, and writing detailed incident reports
Assist guests in locating lost vehicles and provide directions or escort to destination when appropriate
Maintain company-issued bicycle in safe working condition and remain mobile throughout assigned shift
Act as a liaison with the Taxi Authority and assist in resolving guest transportation concerns
Serve as fire control center officer or time officer to provide break relief when necessary
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Qualifications
1 year of law enforcement, military, EMT, or security experience
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment
Ability to access and input information using a moderately complex computer system
Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams
Requirements
This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
At least 21 years of age
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Alcohol Awareness Card
Nevada Gaming Registration
Driver's License
10 Year DMV History Report
Concealed Carry Weapon Permit
Physical Requirements
Occasionally push/pull up to 75 lbs.
Occasionally lift and/or carry up to 75 lbs at floor, knee, waist, and chest levels
Occasionally Squat, kneel, reach, bend, twist
Regularly standing and walking
Frequently ride a bicycle for the duration of an eight-hour shift
Must maintain weight under 300 lbs, including uniform, to comply with bicycle manufacturer's published maximum weight limits
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Outdoor
Smoky
Noisy
Bright flashing lights
Extreme Heights
Extreme hot & cold temperatures
Slippery surfaces
Exposure to dust, fumes and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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