Dunkin’ Assistant Manager – Supporting Operations & Team Success

Position: Assistant Manager

Company: Sizzling Platter LLC

Location: Boulder , Colorado

Job Type: Full-Time / Part-Time

About Us

At Dunkin’, we keep America running.

We are committed to serving great coffee, fresh food, and fast, friendly service. Our team members are at the heart of creating a consistent and reliable experience for every guest, every day.

At Dunkin’, every role plays an important part in delivering high-quality products and exceptional guest service in a fast-paced environment.

Position Summary

The Assistant Manager supports the General Manager in overseeing daily restaurant operations, leading team members, and ensuring consistent execution of company standards. This is a hands-on, hourly, non-exempt role that actively participates in both front-of-house and back-of-house operations while providing leadership and direction to the team.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

As an Assistant Manager, you will:

Support the General Manager in day-to-day restaurant operations
Lead shifts by directing team members and ensuring efficient service, order accuracy, and product quality
Provide coaching, feedback, and support to Crew Members and Shift Leads
Deliver and model excellent guest service; resolve guest concerns professionally
Assist with hiring, training, and onboarding of team members
Prepare coffee, espresso drinks, and food items as needed to support operations
Ensure food safety, sanitation, and cleanliness standards are consistently met
Perform opening and closing procedures, including cash handling, deposits, and reporting
Monitor inventory levels and assist with ordering, receiving, and stock management
Maintain compliance with company policies and all applicable federal, state, and local laws
Maintain a clean, organized, and efficient restaurant environment
Support team performance, accountability, and operational consistency
Assist with drive-thru operations as needed to support service speed and efficiency

Preferred Qualifications

Previous restaurant leadership experience preferred
Strong leadership, communication, and problem-solving skills
Ability to work in a fast-paced, high-volume environment
Strong organizational and time management skills
Dependable, accountable, and team-oriented
Flexible availability, including early mornings, nights, weekends, and holidays

Compensation

Pay Range: $16.82 per hour – $19.82 per hour

Actual compensation will vary based on factors such as experience, skills, qualifications, location, and business needs.

This position is classified as non-exempt and is eligible for overtime in accordance with applicable federal, state, and local laws.

Benefits

Eligible employees may have access to the following benefits, subject to plan terms and eligibility requirements:

Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid time off (where applicable under state/local law)
Professional Development Program

Physical Requirements

This position requires the ability to perform the following, with or without reasonable accommodation:

Stand and walk for extended periods
Lift and carry up to 50 pounds
Bend, reach, stoop, and kneel frequently
Perform repetitive motions (including hand and wrist movements)
Work in a fast-paced food and beverage environment

Work Environment

This role operates in a restaurant environment with exposure to coffee equipment, kitchen equipment, drive-thru operations, noise, and fast-paced service conditions. Team members are expected to follow all safety procedures and use appropriate protective equipment.

Equal Employment Opportunity

Sizzling Platter is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

Additional Information

This job description is intended to describe the general nature and level of work performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Duties may change at any time based on business needs.

Employment is at-will where permitted by law.

Learn more about this Employer on their Career Site

CO Assistant Manager