Description

Office Coordinator – Job Description

Overview: The Office Coordinator plays a key role in the smooth operation of our terminal site, supporting the Site Manager, drivers, and school districts while providing excellent customer service. This is a dynamic role with opportunities to assist in routing, scheduling, and daily transportation operations.

Requirements

Key Responsibilities:

Answer phones and two-way company radios.
Provide professional and courteous service to parents, school districts, drivers, monitors, and external contacts.
Assist the Site Manager with routing, scheduling, and coordinating daily operations, including extracurricular activities and special education/early childhood transportation.
Communicate with parents, drivers, and aides regarding issues and concerns.
Help ensure all driver files and required training are documented and up-to-date.
May cover school bus routes or assist with vehicle cleaning (internally & externally) as needed.
Perform other duties as assigned to ensure the terminal runs efficiently.

Requirements / Qualifications:

Ability to schedule and prioritize work effectively.
Proficiency with phones, two-way radios, computers, Google Drive, and internet-based tools.
Possess or be able to obtain a valid Minnesota Commercial Driver’s License (CDL) with Passenger, School Bus, and Air Brake endorsements within 90 days of employment
Strong written, verbal, and customer service communication skills.
Problem-solving skills and ability to work in a fast-paced environment.
Proficiency in reading, writing, grammar, and mathematics.
Ability to develop and maintain effective working relationships at all levels.
Self-starter with strong organizational and multitasking skills.
Ability to exercise confidentiality, tact, diplomacy, and independent judgment.

Why You’ll Love This Role:

Dynamic, fast-paced environment with a variety of tasks.
Opportunity to work closely with drivers and school districts.
Chance to grow professionally while obtaining a CDL with S and P endorsements.

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