- Promotes membership sales and assists with retention efforts of members.
- Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid promotional knowledge and all other components of guest services.
- Recruits, trains, develops and communicates with all staff as well as assesses performance as needed under the direction of the General Manager.
- Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
- Properly delegates, monitors and evaluates specifically assigned responsibilities of subordinate team members.
- Maintains adherence to all company policies and procedures.
- Manages employee issues and member issues in the absence of the General Manager.
- Performs any other duties as assigned by supervisor.
- High school diploma or equivalent.
- Experience in a customer service and sales role.
- Current CPR Certification or ability to obtain within 30 days of employment – company will provide this training if not already certified.
- Fitness industry experience.
- Associates or Bachelor’s degree in business or related field.
- Supervisory experience of customer service and sales roles.
- Competitive salary plus bonus/commission opportunities.
- Full-Time employees are eligible for benefits including medical, dental, vision, short term disability and life insurance.Â
- Paid time off for Full-Time employees.Â
- Full-Time employees are eligible to receive a gym membership for themselves and their spouse or domestic partner for the length of their employment.
- Discount (25%) on all retail products.
From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.
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We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
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If this feels like you, we can't wait to get your application!
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