Job DetailsJob Location: Starbucks I90 Drive Up - Box Elder, SD 57719 Starbucks Shift lead Essential Duties and Responsibilities include the following: Contribute toward profitability store through seeking opportunities to enhance sales. Manage effectually inventory, cost of goods control as well as labor costs. Maintain daily, weekly as well as period financial reports. Ensure entire cash handling and register function performed accurately and consistently. Ensure apt types as well as amounts of supplies, materials and merchandise are suitably ordered and stocked. Convey new product information and details to partners. Maintain store operations, financial contribution and partner development final accountability. Train and prepare partners to demonstrate entire Starbucks client service standards, star skills and operating standards. Expect as well as encourage complete participation of partners to develop store goals plus develop plans. Identify daily plus weekly staffing requirements along with recruits. Conduct interviews and ensure to make hiring as well as termination decisions. Prepare schedules along with apportions partner work hours as well as schedule partners time off. Resolve all partner complaints as well as concerns. Provide continuing performance feedback and conduct formal performance along with salary reviews plus counsel partners. Provide Starbucks “Service Experience” constantly for each customer. QualificationsRequirements: Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast-paced environment & manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are always achieved Knowledge of Guest service techniques Knowledge of supervisory practices and procedures Organization and planning skills Strong problem-solving skills Team-building skills Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Flexible availability Benefits for full-time Associates: Health / dental / vision / life 401k plan with 3% match after one year of employment Company-wide discounts on hotel rooms and restaurants We offer daily pay to all Associates through ZayZoon!!! An equal-opportunity employer
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