Overview

Join Heritage Home Service as an HVAC Install Manager in Boxborough, MA!

Heritage Home Service has been a trusted name in residential HVAC and plumbing throughout Massachusetts for decades. Built on a foundation of craftsmanship, integrity, and exceptional customer care, we provide a supportive, family-oriented environment where employees are empowered to grow, lead, and thrive.

We're looking for an experienced HVAC Install Manager to lead our residential installation team. This is a hands-on leadership role for someone who can develop people, drive operational excellence, and deliver an exceptional customer experience.

Responsibilities:

Lead, coach, and develop a team of HVAC installers through regular performance management, training, and mentorship
Manage day-to-day installation operations, scheduling, dispatch coordination, and project execution
Foster a culture of accountability, safety, teamwork, and continuous improvement
Provide technical support and guidance on complex installations and field challenges
Partner with sales, service, warehouse, and operations teams to ensure smooth project completion
Monitor quality standards, job costs, labor efficiency, and department performance metrics
Resolve escalated customer concerns and ensure outstanding service experiences
Support hiring, onboarding, and retention of top installation talent
Participate in on-call rotation and assist during urgent customer or operational needs

Qualifications:

HVAC installation experience with strong residential system knowledge required!
Proven leadership experience managing or supervising field teams
Strong communication, organizational, and problem-solving skills
Knowledge of safety regulations, installation best practices, and building codes
Experience driving team performance, productivity, and customer satisfaction
Proficiency with field service software and reporting tools
Valid driver's license

Benefits:

401(k) with company match
Medical, dental, and vision insurance
Life and disability insurance
Paid time off and holidays
Employee discounts and referral bonuses
Career growth and leadership development opportunities

Compensation

Salary: $110,000 - $130,000 annually (based on experience and bonuses)

Apply Today!

Heritage Home Service is where skilled professionals become inspiring leaders. If you're ready to take charge of a high-performing HVAC install team and help shape the future of residential comfort, we want to hear from you.

Heirtage Home Services may conduct a pre-employment background check and drug screening in accordance with applicable laws.

Learn more about this Employer on their Career Site