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Call Center Representative

United Partners Outreach Inc
Posted 13 days ago, valid for 22 days
Location

Brainerd, Crow Wing, MN

Salary

$14 - $18.5 per hour

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • We are looking for a friendly and professional Call Center Representative to join our team.
  • The ideal candidate should possess excellent phone and verbal communication skills and have at least 1 year of experience in customer service.
  • This position offers competitive compensation with a salary of $40,000 per year, along with performance-based bonuses.
  • Benefits include paid time off, daily contests, steady work, and no weekend shifts.
  • To apply, please call Brandon at 218-297-0342 as this is not a remote position.
Benefits:
  • No Weekends
  • Bonus based on performance
  • Paid time off
Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Daily Contests
  • Steady Work
  • No Weekends
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. 

Responsibilities 
  • Place outbound calls 
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
This is NOT a remote position. To apply please call Brandon at 218-297-0342



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