Practice Support Assistant II- Braintree, MA

Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

SUMMARY

Under general direction performs expanded and advanced level Practice Support Assistant duties. Participates as an integral member of a medical team and is dedicated to delivering excellent customer service and strengthening the patient/clinician relationship. Able to use a high level of competency and high degree of autonomy in performing all Practice Support Assistant functions.  

Performs Practice Support Assistant duties with higher level administrative functions added. Higher level functions may vary by department and should be a significant portion of the incumbent’s time. 

EDUCATION/LICENSES/CERTIFICATIONS

• High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. 

  • Associate's degree in medical office administration program preferred.

EXPERIENCE

• Experience typically acquired through at least three years of experience in a clinical setting with at least one as a Practice Support Assistant (a bachelor’s or associate degree may be substituted for one year of experience).

• Computer experience required with the ability to use word processing and spreadsheet programs. 

  • Electronic medical record (EMR) experience preferred. 

      SKILLS

• Able to communicate in a professional and appropriate manner. 

• Strong interpersonal, customer service, time management, and organizational skills required. 

  • Working knowledge of patient related documents preferred.

The annual range for this role is $21.57 to $32.56 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives.

Benefits Include:

• Up to 8%25 company retirement contribution

• Generous Paid Time Off

• 10 paid holidays

• Paid professional development

• Generous health and welfare benefit package

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations.