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Customer Service Representative

RBGlobal
Posted 17 days ago, valid for 18 days
Location

Brandywine, MD 20613, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Representative at IAA Holdings, LLC will deliver exceptional customer service, handle inquiries, and process payments.
  • This position requires a minimum of 1 year of customer service experience.
  • IAA Holdings, LLC is part of Ritchie Bros. Auctioneers and serves a global marketplace for commercial assets and vehicles.
  • The salary for this role is competitive, with additional benefits including medical, dental, vision, and a 401k plan with matching contributions.
  • Employees also receive 15 days of PTO annually and are part of a dynamic team supporting live auctions worldwide.

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.


IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

 

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.



We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.  



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