Housekeeping Supervisor

Position Title: BOH (Back-of-House) & Housekeeping Supervisor

Summary:
The BOH & Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, back-of-house facility management, staff supervision, and inventory control to ensure high cleanliness standards and efficient resort operations.

Key Responsibilities:

• Supervise daily housekeeping operations, ensuring full coverage of guest rooms and public areas

• Manage cleanliness and organization of back-of-house spaces, including laundry and storage areas

• Schedule, train, and oversee housekeeping, laundry, and maintenance staff

• Conduct inspections and enforce quality standards across all areas

• Manage inventory, supplies, and vendor relationships (including 1099 cleaning teams)

• Ensure compliance with safety, health, and operational protocols

• Address guest concerns and operational issues promptly

• Maintain records, reports, and performance tracking metrics

Qualifications:

• Strong leadership and team management skills

• Experience in housekeeping, hospitality, or facility operations preferred

• Excellent organizational and problem-solving abilities

• Ability to manage multiple priorities in a fast-paced environment

Expectations:

• Maintain high standards of cleanliness and organization

• Ensure efficient team performance and accountability

• Support overall guest satisfaction and resort operations