Restaurant Host

Description

This role is a Morning position only.

JOB SUMMARY

At HCW Hospitality, we believe that service is at the core of everything we do. As a Host, you’ll be the friendly face at the point of sale, ensuring that our guests leave with a smile. Your attention to detail and customer-focused approach will help create a positive guest experience.

WHAT YOU'LL DO

As a Host, you’ll ensure smooth and accurate transactions. In this role, you will:

• Process guest payments accurately, handling cash, credit, and other transactions.
• Provide excellent customer service, answering questions, and addressing guest needs.
• Assist with seating guests, as needed, and support the host team during busy periods.
• Maintain a clean and organized cashier station, following all health and safety guidelines.
• Keep track of inventory and restock supplies as needed.
• Collaborate with the team to ensure guests have a seamless experience from start to finish.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

WHAT YOU BRING

We’re looking for a detail-oriented individual who enjoys working with people. To excel in this role, you’ll need:

• Previous experience in a cashier or customer service role preferred.
• Strong communication and interpersonal skills.
• The ability to handle transactions accurately and efficiently.
• A positive attitude and a commitment to delivering outstanding service.
• Flexibility to work varied hours, there is the expectation of weekend availability as well as some holidays.

JOIN HCW HOSPITALITY

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.

Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace.