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The Golf Shop Attendant operates a point-of-sale system to sell merchandise, greens fees, and food and beverage.
- Handles cash transactions for greens fees, merchandise, and food and beverage in conformity with Park District policies and procedures relating to cash handling.
- Assists customers with merchandise selection.
- Provides outstanding customer service to all guests.
- Receives visitors’ complaints and resolves complaints when possible. Informs supervisor of unresolved complaints.
- Performs related duties as assigned or apparent.
Qualifications
- Previous POS/cash handling or front-desk customer service experience; ability to assist with common golf questions using basic knowledge of golf terminology, golf etiquette, and golf course operations preferred.
- Must be able to multitask (check-ins, phones, retail) while delivering consistent guest service and following established procedures.
- Must balance hospitality with standards, providing excellent guest service while enforcing policies without exception.
- Age 18 or older to handle beer in sealed containers in connection with wholesale or retail sales.
- Ability to work weekends and holidays.
- Knowledge of golf preferred
- Ability to establish and maintain good public relations with guests
- Ability to perform work with a high degree of accuracy and organization.
- Ability to work cooperatively with others.
- Ability to perform with considerable independence and initiative.
Work Schedule: Must be available a minimum of 3 days per week, including weekends and holidays. Shifts (maximum of 6 hours) may be scheduled as early as sunrise or as late as sunset, based on operational needs.
Application Deadline: Open until filled
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