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Customer Service Center Assistant Terminal Manager

FLORIDA ROCK & TANK LINES INC
Posted a day ago, valid for 17 days
Location

Brent, FL, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job is located at the Pensacola Terminal in Pensacola, FL, and involves promoting safe operations for both office staff and drivers.
  • Candidates must have a minimum of 1-3 years of management experience and at least 2 years of transportation or fuel experience.
  • The position requires on-call availability 24/7 for terminal and dispatch support, as well as scheduling drivers and office staff.
  • The role offers a salary of $60,000 per year and includes responsibilities such as managing inventory levels and customer communication.
  • The ATM position is expected to train for 6 months and may require relocation to a Terminal Manager role within the network.

Job DetailsJob Location: PENSACOLA TERMINAL - Pensacola , FL 32503Promote Safe Operations to both office staff and driver force. 路 On-call 24/7 for Terminal/Dispatch support. 路 Scheduling both drivers & office staff (days, nights, wknds, holidays). 路 Daily monitoring of dispatch function, fill in as Dispatcher when needed. 路 Management of office staff members and drivers. 路 Overseeing maintenance of inventory levels for several large accounts 路 Assignment of equipment to driver force. 路 Direct communication with customers regarding dispatch service. 路 Responsible for Customer Care Program and compliance. 路 Investigation of Customer Cargo Loss/Damage claims. 路 Working closely with the Terminal Manager regarding budgetary goals. 路 Maintaining budgeted Driver vs. Truck ratio. 路 Training of new dispatchers. 路 Ensure proper communications between dispatchers and shift changes. 路 Other duties as assigned. 路 ATM position is expected to train for 6 mos and willing to relocate as a Terminal Manager within one of our network locations. QualificationsMinimum 1-3 years of management experience required 路 Minimum 2 years transportation and/or fuel experience required 路 2 year college degree preferred, but not required




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