Bilingual Administrative Assistant

FT SOR: Bilingual (Spanish) Administrative Assistant, Richmond Hill, NY

FT non exempt

Outreach Development Corporation

Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral health services and training. For more information, please visit www.opiny.org.

Job Scope:

• Providing information regarding services, conducting phone screening, recording information in the intake book. Interacting with referral sources, clients and staff in a professional, ethical and caring manner.  
• Answering/screening incoming phone calls; welcoming and screening visitors; maintaining reception area appearance; maintaining knowledge of staff schedules. 
• Conducting pre-intake telephone screening, scheduling intake appointments and recording relevant intake information in the intake log. 
• Collecting client fees, issuing receipts and recording information in the computer. Collecting all Medicaid client cards on a daily basis and swiping card using Medicaid machine. Reporting any benefit denials to appropriate staff. 
• Maintaining efficient and understandable filing system for administrative and clinical records; updating filing system on a periodic basis. Ensuring charts are well organized. 
• Maintaining a supply of forms and pre-arranged intake folders. Disassembling charts of discharged clients and files appropriately. 
• Inputting all daily client activity and client demographic information in the computer.  
• Monitoring the following internal records: Caseload updates, clinic appointment books, toxicology client roster, etc. 
• Scheduling medical, psychiatric and intake appointments for clients as needed. 
• Assisting in safeguarding clients’ confidentiality in accordance with pertinent regulations, which include HIPAA and CFR42, Part 2. 
• Assisting in the maintenance and order of office and toxicology supplies. 
• Assisting in maintenance of the physical plant; reporting needed repairs in a timely manner; responding appropriately to emergencies; utilizing appropriate agency resources in seeking to improve physical plant function and safety.
• Bilingual Spanish required

Position Status

This is a full-time non-exempt position.