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Event Sales Coordinator

The Escape Game
Posted a month ago, valid for 22 days
Location

Brentwood, TN 37027, US

Salary

$18 - $22 per hour

Contract type

Full Time

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Sonic Summary

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  • The position of Event Sales Coordinator at The Escape Game offers a starting pay of $18 to $22 per hour, depending on experience, with an on-target earnings (OTE) of approximately $55,000 to $65,000 annually through commissions.
  • Candidates are expected to have a strong focus on hospitality, managing large corporate groups, and maximizing inbound leads within their assigned region.
  • The role requires exceptional communication skills, the ability to multitask, and a passion for delivering top-notch service to guests.
  • Applicants should possess a flexible, humble, and teachable attitude, along with a genuine love for serving others and creating memorable experiences.
  • While specific years of experience are not mentioned, the emphasis on a strong background in hospitality and sales is crucial for success in this role.

Job Title: Sales - Event Sales Coordinator


Compensation:

● $18 - $22/ hour starting pay depending on experience.

● Commission of 1% on inbound sales, 3% on repeat and referral business, and 5% on

outbound sales

● OTE around $55-$65K yearly


Role:

Our Event Sales Coordinator’s role is to help The Escape Game’s guests plan events through

epic hospitality and an “Every Single Guest” mentality. They will own and take full

responsibility for large and corporate groups within their region of stores, and maximize the

potential of all inbound leads. They will create relationships with target organizations and

frequent bookers to drive repeat business, and referrals within their specific region. They will

become experts on their region, and help make informed recommendations to guests

looking for food/drink or meeting rooms.

Expected Weekly Hours: 40-45 hours per week during peak times

Expected Schedule: Monday - Friday, 8:45 AM - 5:15 PM


Responsibilities:

● Take full ownership and responsibility for all large and corporate leads in their region

(400-500 leads monthly)

● Creatively and expertly plan events for guests by driving the conversation and taking

extra work out of the guest hands.

● Execute complete follow up strategy with Every Single Guest, to maximize the

potential of every inbound lead.

● Create relationships with guests to create repeat and referral business

● Become EXPERTS on their TEG region - create relationships with GMs and Ops, assess

and offer informed large group discounts, and identify vetted restaurants/meeting

spaces for each store.

● Being a The Escape Game brand ambassador

● Communicate and work as a team with The Escape Game/Great Big Game Show

locations nationwide, professionally and politely.


KPIs:

- Deal conversion rate (Tickets Received/Deals Closed)

- Revenue Per Lead (Revenue/Tickets Received)

- Non-inbound Revenue


Requirements & Expectations:

- Obsession with delivering 5-star hospitality to guests

- Genuine love for serving others

- Flexible, humble, and teachable

- Ability to function both creatively and administratively

- Exceptional communication skills

- Ability to multitask

- Strong written and verbal communication skills

- Passion and excitement for our games and team building experiences




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