Laundry Manager

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

Overview: 

To ensure proper training and supervision of all Laundry personnel and to deliver prompt, courteous, cost effective service that complies with Omni standards.

Responsibilities: 

• Turns on/checks for on status of the ironer and makes sure it is in good operating condition (wax, etc.)
• Checks all washing machines and dryers to ensure they are in good working condition.
• Sets priorities for the day for Laundry staff.
• Assign all Laundry associates to their stations when they check-in.
• Keeps count and records of all items processed.
• Personally supervises the spotting and washing of all stained linens/terry.
• Recommends linen to be converted to rags when necessary.
• Knowledge of hotel, facilities and events.
• Oversees the delivery of linens to Food & Beverage and guestroom floors.
• Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery to floors.
• Inspects all linen before it leaves the Laundry.
• Responsible for Laundry associate morale, absenteeism and daily production.
• Responsible for proper station rotation during the day.
• Responsible for communication with Housekeeping Assistant, Room Service Manager, Restaurant Manager, Banquet Manager for all daily specials and weekly/monthly requirements.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.

Qualifications: 

• Be able to push carts up to 100lb. filled with linen.
• Able to use all machinery in the Laundry.
• Must be flexible with schedules including weekends and holidays

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.