HOME ENERGY ASSISTANCE ADJUDICATOR

Job DetailsJob Location: R E Campus S07 - Bridgeton, NJ 08302Position Type: Full TimeEducation Level: High SchoolSalary Range: $18.50 - $18.50 HourlyTravel Percentage: Up to 50%   JOB TITLE: Home Energy Assistance Adjudicator HOURS: 8:30 a.m. – 4:30 p.m. Monday-Friday, some afterhours and weekends required SUPERVISOR: HEA Office Manager DIRECTOR: VP/Social Services DEPARTMENT: Social Services Department JOB FUNCTION: The Home Energy Assistance Adjudicator will perform duties to promote Energy Assistance Program in Cumberland, Gloucester and Salem Counties.  ESSENTIAL FUNCTIONS: Process Home Energy Assistance Applications in CRM Process Home Energy Assistance Application in JAVA, when necessary Process Winter Termination Program registrations Make applicant appointment via ITFrontDesk scheduler and/or google calendar Answering incoming calls, record messages and relaying information Make sure all documentation required for completing application is correct Complete intake procedures on all scheduled appointments and walk- ins Maintain excel applicant tracking logs on a daily basis Assist clients with NJSHARES application process Attend Outreach Events/Activities in Cumberland, Gloucester & Salem Maintaining projected Levels of Service Enter applicant information into the EmpowOR database Maintain a working relationship with Utility Companies Conduct home visits to homebound applicants when necessary Refer applicants to other Social Services Programs as needed Some travel necessary Other duties as assigned QUALIFICATIONS: High School Diploma or GED and one year of experience in a customer friendly business Knowledge of computer and Microsoft office programs Good written and oral communication skills in English and/or Spanish Valid New Jersey Driver’s License Access to an insured vehicle daily Qualifications