Summary:

The Onsite Facilities Coordinator is responsible for ensuring the smooth operation, safety, and upkeep of our school facilities. This role serves as the primary onsite point of contact for all facility-related needs, balancing hands-on light maintenance with the management of key service vendors. The goal is to deliver a clean, safe, and high-functioning educational environment that supports student success. Strong customer service and an ability to prioritize facilities maintenance needs will be critical to the role.

Company Information:

National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.

Duties and Responsibilities:

Light Maintenance & Technical Support

Routine Inspections: Inspect assigned buildings on a routine basis; identify and perform repairs to keep facilities in serviceable condition.
General Repairs: Perform minor repairs including door hardware/locks, broken windowpanes, furniture, and ceiling tiles.
Systems Troubleshooting: Execute minor electrical repairs (circuits/appliances), plumbing fixes (leaks, clogs, valves), and basic HVAC troubleshooting.
Preventative Upkeep: Assist with drywall repair, painting, and light bulb replacement.
Emergency Response: Respond to after-hours and weekend emergency call-backs.

Vendor Management & Oversight

Coordinate and oversee third-party services to ensure NHA standards are met:

Custodial & Landscaping: Ensure cleaning standards are met and monitor lawn care/seasonal upkeep.
Seasonal Services: Confirm timely snow removal during winter conditions.
Specialized Trades: Schedule and manage service calls for HVAC, Plumbing, and Electrical vendors for complex repairs.
Compliance: Verify vendor compliance with contractual obligations, safety requirements, and local regulations.
Reporting: Track vendor performance and escalate service issues as needed.
Project Management: Work with vendors to ensure work is completed on-time and to budget unless otherwise discussed and approved by NHA.

Operational Excellence

Maintain accurate records of maintenance activities and vendor visits.
Support capital improvement projects and seasonal facility needs.
Adhere to all applicable safety and local regulations, standards, and procedures.
Provide regular updates to Facilities leadership about the status of school grounds and any school/board level concerns with recommended steps for action as needed.

Qualifications:

Experience: At least 3 years of experience in building maintenance trades or facilities coordination.
Technical Knowledge: Solid understanding of building systems (HVAC, plumbing, electrical) and general carpentry.
Licensing: Must possess and maintain a valid driver’s license and have a reliable form of transportation.
Soft Skills: High attention to detail and exceptional customer service skills when interacting with staff, students, and visitors.
Education: High school diploma or equivalent; technical training preferred.

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National Heritage Academies is an equal-opportunity employer.

$49,634 to $74,450 will be the pay range and is commensurate with experience, education, and market as defined by NHA. The pay range listed is just one component of NHA's total compensation package. NHA provides excellent benefits for benefit eligible positions; to include medical, dental, vision, prescription, supplemental accident, and critical illness, flexible spending accounts, life insurance and disability, retirement savings (401K), paid time off, tuition reimbursement, and professional development.

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