Benefits Assistant III

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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ESSENTIAL FUNCTIONS

• Conducts multiple plan audits for billing remittance to identify eligibility and contribution discrepancies, demonstrating a thorough understanding of the remittance process, Plan rules and data processes. Monitors, tracks, audits and maintains records, reports, and statistics for the University benefit programs.
• Reviews and resolves issues identified through the remittance and Plan audits. Coordinates with internal departments, as well as the Plan Record keeper, as needed to identify issues and ensure compliance.
• Processes benefits remittance payments each pay period or month depending on the benefit. Identifies and resolves any discrepancies or issues related to the remittance payments. Coordinates with internal departments and external vendors to resolve issues.
• Researches, resolves and responds to issues/problems effecting faculty, staff and retirees’ benefits. Communicates with internal departments and external vendors to ensure accuracy in administrative functions. Provides information based on knowledge of the plans, policies, procedures, and regulations.
• Coordinates with internal departments and external vendors to develop the remittance calendar on an annual basis. Demonstrates a thorough understanding of the remittance process as related to Payroll processes, data and file sharing, as well as vendor functions. Takes responsibility for monitoring the calendar throughout the year, identifying and resolving potential issues.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma and 2 years of relevant experience required
• Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.