Esthetician - Spa

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

JOB DESCPRIPTION AND RESPONSIBILITIES:

The Esthetician administers professional facials, waxing services and other esthetic services to our guests.

They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific facial treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.

ESSENTIAL JOB FUNCTIONS:

• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
• Provide consistent professional facial and body treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Actively promote home care programs, meeting minimum retail sales goals.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Perform prep work and properly clean and restock room as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Possess ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings
• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality
• Must be a team player

QUALIFICATIONS:

• Must hold and maintain a current state license
• Minimum of two (2) years of experience, preferably in a luxury resort spa environment
• Advanced skin care training a plus
• Guest service training a plus

WORK ENVIRONMENT:

• Duties and responsibilities are typically performed in a professional spa setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

DISCLAIMER:

This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.