Hospital Billing Supervisor Full Time

JOB SUMMARY:

At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.

FUNCTION:

The Hospital Billing Supervisor will be a hands-on, working leader responsible for assisting the System Manager of Revenue Cycle with coordinating efforts within hospital billing, and credentialing teams. Along with hospital responsibilities, the supervisor will also assist with overseeing Home Care, Hospice, and EMS billing. 

ESSENTIAL JOB FUNCTIONS:                          

• Coordinate insurance billing and follow up assignments for the team and provide guidance on account resolution
• Manage related work assignments for Hospital, Hospice, Home Care billing team members
• Ensure billing and follow up personnel have adequate training and adhere to all Bristol Health policies and procedures
• Manage, maintain, and monitor work queues and assign staff as needed
• Provide cross-training and mentoring opportunities for staff development
• Assist the Manager with performance appraisals, the hiring selection process, and disciplinary plans according to guidelines
• Communicate with various revenue cycle team members and departmental staff to expedite the billing resolution process, improve denial prevention efforts and increase billing accuracy
• Accepts other duties as assigned to promote the accomplishment of organizational goals

Qualifications

KNOWLEDGE / SKILLS / ABILITIES:

• Excellent understanding of insurance claim processing and third-party reimbursement
• Knowledge of state and federal regulations as they pertain to billing processes and procedures
• Knowledge of healthcare related financial and/or accounting practices
• Skill in effective oral, written, and interpersonal communication
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement, organizational values, and service excellence
• Demonstrated ability to work collaboratively, communicate effectively and manage relationships
• Ability to work independently and take initiative

REQUIRED EDUCATION / EXPERIENCE:

• Associate or bachelor’s degree in finance or science or equivalent combination of education and experience
• At least two (2) years’ experience in Hospital, Hospice, and or Home Care billing including follow up, denials resolution and reporting
• Advanced knowledge of code data sets to include CPT, HCPCS, and ICD 10
• Previous supervisory experience or experience in leading teams
• An understanding of billing regulations and payer requirements, including a thorough understanding of CMS and other payer documentation, compliance, reimbursement and coding requirements
• Experience with managing vendor relationships ideal

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.