Temporary (Full-time) Pharmacy Technician-978586

• Collaboration: Work closely with physicians, pharmacists, and clinical staff to ensure patients receive optimal care and support.
• Patient-Centric Focus: Engage in regular communication with healthcare providers to address patient needs and promote positive outcomes.
• Attention to Detail: Operate within clear protocols and guidelines set forth by the ETSU Health Department of Family Medicine, demonstrating a commitment to high-quality care.
• Professional Development: Maintain flexibility and initiative while continuously upgrading your skills in this ever-evolving profession.

• Strong communication skills, both oral and written.
• A results-oriented mindset with accountability for outcomes.
• Ability to thrive in interdepartmental and multidisciplinary teams.
• Commitment to supporting ETSU Health’s Mission and Vision.
• Performs tasks related to prescription billing, including completing benefits investigations, completing prior authorizations, and locating prescription drug formularies.
• Navigates medication cost/access barriers by completing patient assistance applications, utilizing drug coupons, and/or assisting with low-income subsidy and dual eligibility applications.
• Receives refill requests and other prescription questions from patients/pharmacies and forward messages and/or pending orders to providers for verification/authorization.
• Processes orders for continuous glucose monitors through durable medical equipment companies and submit to providers for verification/authorization.
• Ensures patient insurance information is up to date in the electronic health record.
• Completes medication adherence calls and/or other population health tasks for medication-related quality measures.
• Remains compliant with State and Federal laws, regulations, pharmacy policies, clinical practice guidelines, and standard operating procedures.
• Remains actively engaged with professional development and continued education.
• Provides professional and collaborative service excellence to all patients and team members.
• Communicates with prescribers and pharmacists about drug shortages, recalls, and discontinuations.
• Gathers detailed medication history from patients and documents accordingly in an electronic health record with verification/authorization performed by provider and/or Clinical Pharmacist.
• Performs controlled substance monitoring protocols (ensuring UDS, contracts, and pill counts are completed).
• Prepares clinical monitoring information (i.e. labs, relevant patient history, etc.) for pharmacist review.
• Performs other office assistant tasks as needed, such as scheduling appointments, scanning, etc.

• 37.5 hours per week, with potential travel to additional site locations as needed. 

Required Qualifications 

• High school diploma or equivalent
• Completion of an accredited pharmacy technician training program.
• The pharmacy technician must hold or be eligible for licensure by the appropriate State Board of Pharmacy (Licensure must be obtained within 90 days of hire date)

Preferred Qualifications 

• One-year related experience in retail pharmacy, hospital pharmacy, or physician’s office setting.
• Obtain Certification from the Pharmacy Technician Certification Board (PTCB) or the Exam for the Certification of Pharmacy Technicians (ExCPT).

Compensation & Benefits 

• Salary is based on experience 
• For information on benefits please visit www.etsu.edu/human-resources/benefits/. 

Application Instructions 

• Temporary positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Employment contingent on a satisfactory background check.  
• Please attach the following documents:  Cover Letter, Resume, and Pharmacy Technician License 

University Overview (as needed)            

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement. 

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations.