Lake Compounce - Seasonal Rides Trainer

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

We are currently looking for a:

Roles & Responsibilities:

The Rides Trainer is a Rides Host who demonstrates exceptional knowledge of how to operate and assist at all rides throughout the park. This individual shows leadership skills and enough potential to be assigned additional responsibilities. The ideal candidate will have a passion for park operations and acting as subject matter expert to other Ride Operators.

Roles and Responsibilities:

• Assists in the training of other Ride Operators

• Completes training documentation of Ride Operators

• Tests rides daily before opening to guests

• Enforces Park policies, ride restrictions, and ride recommendations

• Ensures safe operation of the ride by always adhering to standard operating procedures and established trainings

• Restricts the number of guests on the loading platform to the number who can be seated on the ride

• Assists with the loading and unloading of the ride to include small children and guests with disabilities

• Verifies that safety restraints and belts are correctly secured before the ride is set into motion

• Explains safety procedures to riders

• Takes appropriate action to answer or resolve guest questions and complaints

• Measures children using measuring sticks

• Gives directions and delivers instructions using a microphone

• Reports ride related issues and failures to management promptly

• Is vigilant about identifying potential hazards and informing supervisors, managers, or directors

• Protects guest belongings, turns in lost and found items as soon as time allows

• Cooperates with other departments to provide a positive guest experience

• Promptly notifies the security team or the park operator of host and guest injuries or emergencies

• All other duties assigned by leadership

Education & Experience:

• There is no minimum education requirement.

• 1+ season of work experience in the Rides Department is required. Previous ride operation experience from other Amusement/Theme Park employers will also be considered.

• To become certified, all Rides Team Members must go through the International Ride Operator Certification (iROC) course as a part of their training. Successful course completion is required for this position. There is no cost to the team member for the course.

Languages:  Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 16 years of age to comply with Connecticut Child Labor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays

• Ability to comply with all uniform policies

• Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation

• Must demonstrate a willingness to learn and ability to follow instructions

• Must be guest-focused and also work well with other hosts and supervisors

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time

• Ability to reach above shoulders throughout the workday

• Ability to remain on feet for majority of the workday

• Ability to climb or descend stairs for some coasters, rides, and attractions

• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

• Ability to see details of objects that are more than a few feet away

Working Conditions:

• Frequent interaction a variety of motorized and chain-driven rides and attractions

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

• Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments

Team member benefits:

Working at Lake Compounce is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Perks & Benefits:

• Flexible schedule

• Ability to cross-train and learn unique skills across various departments

• Free admission to Lake Compounce and all Palace Entertainment parks on your days off

• Invitations to exclusive company-sponsored employee events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today!